By calling 8-1-1 you can speak to a health services representative, who can connect you with a registered nurse, registered dietitian, or a pharmacist. They will help you get the information you need to manage your health concerns or those of your family. Available 24 hours. Call to speak to a Nurse 24/7 about non-emergency health concerns. Pharmacists are available 5:00pm - 9:00pm. Dietitians are available 8:00am - 8:00pm Monday to Thursday, 8:00am - 5:00pm Fridays. 



The Vancouver Island Crisis Line is committed to bringing mental health wellness to all communities of Vancouver Island by providing accessible, 24 hour, 7 days a week, emotional telephone support during times of crisis, including connection to the Mental Health Crisis Professionals when required, and information about community resources.  We value the principles of confidentiality, non-judgmental acceptance, and respect for diversity, personal empowerment and cooperation.

Online Emotional Support - Anouther service newly added to increase access to support services, there is now a link called, 'Chat Now' on our webpage,, that will allow someone to begin connecting.  Available every night, 7 days a week, from 6pm to 10pm.  Chat creates a safe online venue where people can reach out for help.  This will be an outlet for populations traditionally hard to engage in face-to-face mental health care such as teens, those who are homebound, people with social anxieties and phobias, and people with hearing or speech impairments.  

Additional Contact Information:

1-800-Sucide (784-2433) 310-6789 Mental Health Information Line

Crisis Chat – online emotional support,, 7 days a week, 6:00pm-10:00pm


Heather Owen, Promotions & Community Relations Coordinator